About Harris & James

Their aim is to source the best quality cocoa beans in the most sustainable, social and environmental way. Whenever possible, they use fresh, locally sourced ingredients. As chocolate makers, they are impassioned and feel a responsibility for translating cacao’s unique taste and heritage through our chocolate. They use our stringent, hard-earned expertise to achieve this, founded on the framework of education and many cycles of trial and error.

The Chocolate Factory

Back in 2015, they started their journey into making chocolate at their small site in Suffolk, using a coffee roaster and a household wet grinder. Heartened by the initial results, they later launched the beloved chocolate range in three of our retail outlets in 2016.

To ensure continual improvement and innovation, they plan each year ahead accordingly. their aim from the beginning and continues to be about bringing quality chocolate back to the consumer and to make it special - how chocolate should be - not be a product driven by accountant-led confectionery giants.

Most of the world’s ‘chocolate’ is loaded with sugar – flip over the next bar you see and check. At Harris & James, we do this a little different. Hence, our mantra for making chocolate has always been and always will be ‘More Quality Cacao, Less Sugar’. High quality cacao will always be our main ingredient, even in milk and white chocolate. At Harris & James,  this will never be compromised.